Fairytale Journeys Travel

Travel Weekly | Charging Planning Fees

 

 

Travel Weekly | Fairytale Journeys Travel

This past week Fairytale Journeys Travel owner, Susanne Hays had the opportunity to be on Travel Weekly’s Podcast “Trade Secrets”.  Since the pandemic many travel agencies have moved to the model of charging fees for booking travel. The reason behind this is because of all the hours advisors spend planning vacations. Because of the pandemic the amount of hours spent cancelling or rebooking trips was overwhelming. Travel Weekly – Trade Secrets Podcast with co-hosts Emma Weissmann and Jamie Biesiada. In this weeks episode was the pros and cons of charging travel planning fees.

Trade Secrets Podcast | Charging Planning Fees

 

Discussion of Pros and Cons for Charging Planning Fees

Susanne Hays along with another fellow agency owner Jamie Jones both discussed the pros and cons of why they do or don’t charge planning fees. Tune in to hear them answer some listener questions, including how to avoid feeling like a client owns you if you charge a fee.

 

Travel Weekly | Trade Secrets

Travel Weekly Podcast with Fairytale Journeys Travel

 

Charging Travel Planning Fees is something that each individual owner will need to decide if it’s best for their agency. The Travel Industry has become so saturated with new agencies opening daily since the start of the pandemic. At Fairytale Journeys Travel our main goal is building relationships with our clients. We are here to help each client the same way whether they are staying a a value or a deluxe resort.

 

 

https://fairytalejourneys.com/authorized-disney-vacation-planner/

SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

We also book All Inclusive Resorts, hotels, and car rentals. Contact us today for a Free Quote! Our Services are Free.

Contact agent