Your Platinum Authorized Disney Vacation Planner Since 2010
Why Families Trust Fairytale Journeys Travel
We’re a Platinum Authorized Disney Vacation Planner, officially recognized by Disney Destinations for providing the highest level of service and client satisfaction. We’re also a Universal U-Preferred Platinum Agency, offering expert vacation planning for Universal Orlando Resort and more.
Fairytale Journeys Travel is led by owner Susanne Hays, one of the select few chosen to serve on the prestigious Disney EarMarked Travel Advisory Council (EMTAC)—a group that works directly with Disney to help shape the future of vacation planning.
With over a decade of experience, our expert team of Disney Travel Agents offers:
Free Disney Vacation Planning Services personalized to your family
Certified Disney Cruise Line Planners with insider expertise
Trusted Universal Orlando Travel Experts
Service from a Top Rated Disney Travel Agency helping families since 2010
What our customers say
BOOK YOUR DISNEY CRUISE WITH FAIRYTALE JOURNEYS TRAVEL AND RECEIVE UP TO $1000 ONBOARD CREDIT
What We Plan or How We Make Magic Happen
WALT DISNEY WORLD
Disney Cruise Line
UNIVERSAL STUDIOS
SANDALS
COMPLIMENTARY SERVICES
Discover the ultimate solution for planning your next Disney vacation with Fairytale Journeys. As an Authorized Disney Vacation Planner, our agents go to extensive training with Disney and Fairytale Journeys Travel, ensuring your vacation is expertly managed.
Our dedicated team of Disney travel agents is committed to making your trip seamless and stress-free, allowing you to cherish every moment at Walt Disney World Resort and beyond. Our mission is to create a magical experience for your family that will be cherished forever!
EXPERT ADVICE
Our travel planners are experts in Disney Destinations, Universal Studios Orlando, Sandals/Beaches Resorts, Cruise Lines, and all-inclusive resorts. They are continuously traveling to provide you with expert knowledge.
PROMOTION & DISCOUNT MONITORING
You will never miss out on any promotion or discount when booking with Fairytale Journeys Travel. If a promotion comes out after you have booked, our travel advisors will apply any available promotions for your room type. (Based on availability)
PERSONALIZED ITINERARY PLANNING
Every family vacation is different and our advisors are here to give you tips and tricks, Genie+ information, making dining reservations and much more. Our Authorized Disney Vacation Planners take pride in making every vacation magical.
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ALREADY HAVE A DISNEY VACATION TRIP BOOKED?
You can transfer your reservation to a Disney Vacation Planner for free and receive all the same benefits as if you had originally booked it through us. Most importantly, Nothing changes, except you receive concierge service from Fairytale Journeys Travel to help you with your entire Disney Vacation.
Frequently asked questions
Are the services provided by Fairytale Journeys Travel really free?
Yes, our planning services are completely FREE. Our heartfelt mission is to make your Disney dream vacation come true. We strive to provide expert advice and support so your family can have a magical experience without added costs. Reach out to us, and let’s start crafting your unforgettable Disney adventure together.
What are the benefits of booking my Disney vacation through Fairytale Journeys Travel?
When you book with Fairytale Journeys Travel, you’re not just getting a travel planner—you’re getting a team of passionate Disney enthusiasts dedicated to creating tailored experiences for you. As a Platinum Authorized Disney Vacation Planner, we provide personalized tips, and insider knowledge, and ensure you get the most value for your investment. We share our love for Disney and help make your vacation extraordinary.
Do you only plan Disney vacations, or can you help with other destinations?
While our hearts are deeply connected to Disney as a Platinum Authorized Vacation Planner, we’re also here to help with various travel experiences. Whether you’re dreaming of an all-inclusive resort getaway or exploring other exciting destinations and cruises, we’ll work with you to design a trip that perfectly matches your desires and dreams. Check all our featured destinations.
How does Fairytale Journeys Travel stand out from other travel agencies?
Fairytale Journeys Travel isn’t just another agency; we’re a dedicated team of Disney experts who truly care about making your vacation magical. As one of the top 19 Disney-selling agencies in the U.S., our deep knowledge and personal touch set us apart. We are Disney-focused and provide unmatched expertise and heartfelt service to all our clients. Contact us to discover what makes us different and let us make your dream vacation a reality.
Can Fairytale Journeys Travel assist me if I’ve booked my Disney trip elsewhere?
Most definitely! If your reservation was made within the last 30 days and is not fully paid, visit our Transfer your Disney vacation page to see how we can bring our magic to your existing plans. Our services are completely free!
Will Fairytale Journeys Travel manage my Disney dining reservations?
Yes, we would love to assist you with your Disney dining reservations!
If a new promotion becomes available after my booking, can Fairytale Journeys Travel apply it?
Yes, we continuously monitor for new promotions and discounts to ensure you get the best deal possible. If a new offer becomes available after booking, we’ll work hard to apply it to your reservation so you can enjoy even more magic at a great price.
Can Fairytale Journeys Travel help with group travel arrangements for Disney vacations?
Absolutely! We excel at organizing magical group experiences, from family reunions to school trips. Let us use our expertise to ensure that every member of your group has a memorable and enchanting Disney experience. Contact us to start planning your group adventure.
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SUSANNE HAYS
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
We also book All Inclusive Resorts, hotels, and car rentals. Contact us today for a Free Quote! Our Services are Free.