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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Amanda KayeTrustindex verifies that the original source of the review is Google. Wow, what a phenomenal experience from start to finish! I’ve been to Disney multiple times, worked with multiple travel agents, and none of them hold a candle to Kellie Goldstein! Her helpfulness and knowledge went far beyond what I expected and I had the most amazing trip! Even when unexpected issues arose during my trip (with my memory maker not showing up) Kellie immediately responded and had it fixed before I even had a chance to sit down and look at the photos. You can tell she truly loves what she does and all the little special touches along the way made it a truly magical vacation!Posted on Lindsay SeminaraTrustindex verifies that the original source of the review is Google. We’ve worked with Sarah Evinsky for multiple trips now, and she continues to exceed our expectations! Sarah takes the time to truly understand what you’re hoping to get out of your vacation and then makes thoughtful, personalized recommendations that fit your family's wants and needs. She’s organized and attentive throughout the entire process — from handling reservations seamlessly to keeping an eye out for discounts and opportunities to save. We always feel confident knowing she’s managing the details. One of the things we appreciate most is the thoughtful care package she sends before the trip. It’s such a personal touch and really shows how much she cares about her clients and their experience! Really grateful to have Sarah's help with creating such special family memories at Disney!Posted on Kayla ReedTrustindex verifies that the original source of the review is Google. Thank you Michael Reed for helping us plan our special family Disney trip! Michael was able to book tickets for our family of ten for both Disney and Universal. He created a detailed itinerary with our specific families goals for the trip, and was available all throughout our vacation via text with any questions that might came up. His knowledge for the parks was apparent when sending us directions the morning of our park days, on direct routes to the rides we wanted to rope drop! Michael was also able to help us with parking logistics at each park as we stayed off property. Thank you again Michael for all your tips and tricks!Posted on Margaret JakubowskiTrustindex verifies that the original source of the review is Google. Michael Reed's travel and Disney enthusiasm is unmatched! Even though we were only able to plan a day trip to the parks, Michael's VIP treatment and knowledge made the experience more enjoyable and less stressful! We opted for Lightening Lane passes which Michael booked AND made our reservations when the opportunity became available. Being able to text Michael while we were at the park with questions and recommendation requests was like having a Disney concierge at my fingertips. I can't wait to book a longer stay or a cruise through Michael!Posted on Elizabeth McCardleTrustindex verifies that the original source of the review is Google. Gayla Land was absolutely wonderful. She helped us plan out first trip to Disney and made everything so simple. HIGHLY recommend!! 🖤Posted on Callie SolomonTrustindex verifies that the original source of the review is Google. We had Tiffani as our travel agent she was absolutely amazing we’re currently at Disney on our honeymoon also our first time to Disney and already planning our next trip with her! We love her! Helpful, kind , rolled with all of our changes and helped us when we made first time travel mistakes 🫠 she offered us amazing tips and tricks and found us the best deals can’t wait to continue working with her!Posted on Krystal CampbellTrustindex verifies that the original source of the review is Google. From start to finish, our experience with Fairytale Journeys and Tricia Tussing was exceptional! Tricia went above and beyond to create a magical, memorable journey. Her attention to detail, thoughtful planning, and creativity made everything seamless, allowing us to fully relax and enjoy the trip. One of the best parts of working with her was her availability—she was always responsive, approachable, and eager to help whenever we had questions. We felt completely supported and stress-free throughout the entire experience. Tricia is a true professional who genuinely cares about making every detail perfect. We can’t recommend her highly enough and look forward to traveling with Fairytale Journeys again!Posted on Brandy BurchTrustindex verifies that the original source of the review is Google. We absolutely loved our experience at Disney! From Kacy Greene helping us book dinner, tickets, itinerary, packing list we were able to just enjoy the trip! She gave us helpful tips that really heightened our Disney World adventure! Highly recommend!!!Posted on Jessica BermelTrustindex verifies that the original source of the review is Google. Stephanie Haefner did an amazing job planning our family vacation!!!! She took care of all the little details and made it completely stress free! I won’t plan a Disney trip without her help!Posted on Rule FamilyTrustindex verifies that the original source of the review is Google. Using Sarah Allen at Fairy Tales journey made planning and booking our 2026 spring break a breeze. She provided great advice on what level to book at the Royalton Riviera Cancún during the busy spring break which helped greatly with getting what we needed while on vacation. Sarah was very attentive and always quick to answer and help us when needed. We will be using her again in the future:)
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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