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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Google yue linTrustindex verifies that the original source of the review is Google. Lucille He made our first Universal Studios Hollywood and San Diego trip so smooth and stress-free! She planned everything, gave us great dining recommendations, and thought of all the little details. She even shipped us ponchos to prepare for all the wet rides in parks! She was very considerate and made my daughter’s birthday trip extra special. I would recommend her 100%!Posted on Google Liliana PerezTrustindex verifies that the original source of the review is Google. Jessica McCarty with Fairytale Journeys Travel made planning our Disney Cruise Line vacation completely stress-free from beginning to end. She was incredibly responsive, organized, and always willing to answer every question we had along the way. Her attention to detail and knowledge of Disney made the entire process so much easier, allowing us to simply enjoy making memories with our family. Our Disney Cruise Line vacation exceeded every expectation, and having Jessica handle all of the planning gave us so much peace of mind. From helping us prepare before we left to making sure everything went smoothly, she truly went above and beyond. If you’re looking for someone who genuinely cares about creating an unforgettable vacation experience, I highly recommend Jessica McCarty with Fairytale Journeys Travel. We are so grateful for everything she did and will absolutely be using her again for our future family vacations!Posted on Google Jacob BrinkerhoffTrustindex verifies that the original source of the review is Google. Amber Williams is a great disney travel agent the whole process has been taken care of for us all of our reservations handled swiftly. She went above and beyond to make the experience painless and easy. And sent a great thankyou package that put a big smile on my son's face!Posted on Google Jason GilTrustindex verifies that the original source of the review is Google. Lucille He made the entire process easy. She helped us the entire way giving us tips and tricks as well as setting everything up so we could maximize our vacation in the Disney Dream Cruise. Thank you so much LucillePosted on Google Nelda RodriguezTrustindex verifies that the original source of the review is Google. 100% recommend! Amber W. Helped me and did EVERYTHING for me. She was always there to answer my questions, always made sure I understood everything! She applied every promotion she could!! Will definitely book again with her she made everything so easy for my family of 6. Can’t wait for our next vacations.Posted on Google Abby AndersonTrustindex verifies that the original source of the review is Google. Arlie was so helpful in planning this trip for me and my daughter! It was kind of last minute and she was so attentive to details and had a lot of insider knowledge on the ins and outs of cruises. She was always available when I had random questions and even while we were on the trip, she reached out to be sure we knew she was available if we needed anything. I will always book through her!Posted on Google Melissa EppsTrustindex verifies that the original source of the review is Google. We just came back from Disney. Brianna Ingolio was amazing and helped us every step of the way! She went above and beyond and we are so thankful for all her guidance. Can't wait to use her again for our next trip!Posted on Google Erin SternTrustindex verifies that the original source of the review is Google. Nikki Carroll is the best when it comes to helping plan Disney trips! This was our third trip we have booked with her! She gives great recommendations, sends multiple quotes, and is quick to respond! She booked all our dinning reservations and lightening lanes, which can be stressful! I would highly recommend Nikki’s services and will go back to her for our next trip!Posted on Google Corey GabrielleTrustindex verifies that the original source of the review is Google. A magical experience! Made trip planning cost efficient and easy! Definitely will recommend to my friends and family! Thanks Bree!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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