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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Google Brian WestrichTrustindex verifies that the original source of the review is Google. Sharleen Oca did an amazing job from start to finish. Her knowledge of the resorts and destinations made decision making easier. Always available to help even during the trip.Posted on Google Angel Cartagena RiveraTrustindex verifies that the original source of the review is Google. We had an absolutely wonderful experience working with Sharleen Oca to plan our very first Disney Cruise! Since this trip was a surprise for our entire family, coordinating everything was a little complicated, but Sharleen made the whole process so much easier and stress-free. She was always available to answer our questions, help us coordinate all the details, and make sure everything was taken care of. As a family, we are incredibly grateful for Sharleen’s hard work, dedication, and attention to detail. She truly went above and beyond to help make our first Disney Cruise an unforgettable experience. We 100% recommend Sharleen Oca to anyone planning a Disney vacation or cruise. Thank you, Sharleen, for making our family trip so magical and stress-free! ✨🚢🏰❤️¡Gracias!Posted on Google Kate SimmonsTrustindex verifies that the original source of the review is Google. I had a great experience working with Sara at Fairytale Journeys! She was so helpful, presented us with a lot of options and was very responsive. I would definitely work with her again!Posted on Google Anna LedfordTrustindex verifies that the original source of the review is Google. Mary Cameron was absolutely wonderful & made our Disney trip! She went above and beyond for us to make sure all of our various priorities were met -which was a task with a big family group of all ages.She is such a gem of a human and we could not imagine doing Disney without her!Posted on Google Brian SmithermanTrustindex verifies that the original source of the review is Google. MC is the nicest, quick responding, knowledgeable planner you can have. She was amazing and we will be using her again next year. If your a seasoned Disney goer or a first timer, she can make things better. The downside to using her is that you are just going to keep going over and over again. At least she will help you do it the best and cheapest way.Posted on Google Steve CTrustindex verifies that the original source of the review is Google. Working with Mary Washington was such an amazing time. We were able to save money while also having someone to help us plan our disney cruise! Will be booking with her for every disney cruise!Posted on Google Nicolas RandallTrustindex verifies that the original source of the review is Google. We had such a wonderful experience booking our Disney Cruise with MC Washington at Fairytale Journeys Travel. MC was incredibly helpful, responsive, and knowledgeable throughout the entire process, from the initial booking right through to our trip. Everything felt easy and well organized, and we really appreciated the guidance, attention to detail, and personal support along the way. We had an amazing cruise and would absolutely recommend MC Washington and Fairytale Journeys Travel to anyone planning a Disney Cruise vacation. Thank you, MC!Posted on Google Lauretta EdwardsTrustindex verifies that the original source of the review is Google. MC was so wonderful with planning our trip to Disney World. I took 3 of my older grandkids and we had such a memorable time. She figured what days we wanted to be at which park, scheduled our additional things we wanted to do, going from one park to the next. All her planning worked so flawlessly. Our hotel, parks, getting back and forth from the airport, places to dine and our tickets to Universal. Hopefully I will get to return and we will definitely use her again.Posted on Google Robyn BristowTrustindex verifies that the original source of the review is Google. Our planner is MC, and she is wonderful! She's made planning and executing our trips over the last year. She is so knowledgeable about Disney, and her passion about planning makes the process fun rather than stressful. She updates us whenever a deal is released, her resources are so detailed, and she has endless tips for maximizing our trip so that we can focus on making precious memories. She is a true gift to the Disney community and we are so grateful we get to work with her!Posted on Google Laurie MccarthyTrustindex verifies that the original source of the review is Google. We had the most incredible experience working with MC Washington from Fairytale Journeys Travel to plan our Disney World trip! She helped my daughter and I create such a fun and memorable adventure, and we are so grateful for all of her help along the way. We stayed at Disney’s Animal Kingdom Lodge for four nights, and it was absolutely amazing. Having wild animals right outside our balcony and seeing them throughout our stay was such a special experience. The giraffes and zebras were definitely our favorites! MC also helped us plan our two park days with Park Hopper passes, which allowed us to visit multiple parks each day and really make the most of our time. She took so much of the stress out of planning and made sure we had a great game plan for our Disney adventure. One of the things I appreciated most was how she helped us navigate the Disney World app and book Lightning Lane passes. Having her guidance made such a difference and helped us spend less time waiting in lines and more time enjoying the parks together. MC was knowledgeable, helpful, responsive, and truly made the entire process so much easier. If you're thinking about planning a Disney trip, I highly recommend MC Washington with Fairytale Journeys Travel. She helped make our mother-daughter trip one we will always remember!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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