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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Rule FamilyTrustindex verifies that the original source of the review is Google. Using Sarah Allen at Fairy Tales journey made planning and booking our 2026 spring break a breeze. She provided great advice on what level to book at the Royalton Riviera Cancún during the busy spring break which helped greatly with getting what we needed while on vacation. Sarah was very attentive and always quick to answer and help us when needed. We will be using her again in the future:)Posted on Irina De VaulTrustindex verifies that the original source of the review is Google. Careful working with them. Both my sister and I lost our $800 deposit because they misinformed us about cancellation policy.Posted on Kristina TuzTrustindex verifies that the original source of the review is Google. Working with Rachel was one of the best decisions we made for our Disney vacation. Her knowledge, experience, and attention to detail turned what could have been an overwhelming process into something seamless and genuinely enjoyable. From the very beginning, she took the time to understand our family, our preferences, and what we wanted out of the trip. She guided us through every step—resort selection, park planning, dining reservations, and daily itineraries—with clarity and confidence. What really stood out was her ability to simplify the complexity of Disney without losing any of the magic. Because of her thoughtful planning, we were able to fully enjoy the experience and focus on making memories instead of worrying about logistics. Everything felt intentional, well-paced, and tailored to us. If you’re looking for someone who truly knows Disney inside and out and can make your trip both memorable and stress-free, I cannot recommend her highly enough.Posted on Danielle LemburgTrustindex verifies that the original source of the review is Google. Cannot say enough wonderful things about Veronica. She was incredibly helpful, quick to respond, and very knowledgeable. Highly recommend booking your next trip with her!Posted on Kristi LutzTrustindex verifies that the original source of the review is Google. Stress-free magic thanks to Kacy! Kacy Greene at Fairytale Journeys is absolutely incredible! We just finished our Disneyland trip in California, and I can honestly say it wouldn't have been the same without her expertise. From the initial planning stages to navigating the parks with little ones, Kacy thought of every single detail. She was a master at handling our hotel logistics, transportation, and ride strategies, making what could have been a stressful experience completely seamless. Her communication was top-notch, and her recommendations were spot on. If you want a perfectly planned, magic-filled Disney vacation, book with Kacy! 🏰🪄✨Posted on Alicia MeeTrustindex verifies that the original source of the review is Google. I’ve had Rachel Turley book many trips for me over the years and they’ve all been incredible. She’s so knowledgeable and helpful from start to finish when it comes to any type of trip. She truly pays attention to every detail, every trip date, every option etc. I highly recommend her for everything from Disney to cruises to tropical getaways to adventure type trips through lindblad and adventures with Disney.Posted on Shea BrackenTrustindex verifies that the original source of the review is Google. Sidney Charlie helped plan our Disney trip and was extremely helpful in giving us all the options and explaining everything. I can not say enough about her help when we had to reschedule our entire trip the day we were set to arrive because our daughter got sick. She spent most of her Sunday assisting us and made sure everything got rebooked. She was always available to answer questions and gave us lots of great tips.Posted on Kim GunningTrustindex verifies that the original source of the review is Google. Just want to thank Michelle Williams for making the planning of my vacation so easy! I had a lot of ideas on what I wanted to do and she was always ready with a quote on pricing and different ideas on how to make it work with my budget, without any pressure. She responded when I needed her but never overwhelmed me and was a delight to work with! I highly recommend her to help plan your next vacation adventure;)Posted on Sandy WilsonTrustindex verifies that the original source of the review is Google. Brittany is absolutely amazing!!!! She is always there to help and answer all my questions! I will always use Brittany for all my travels!!!!!Posted on Alicia AshworthTrustindex verifies that the original source of the review is Google. Amber Parks with Fairytale Journeys Travel made our Walt Disney World trip absolutely seamless and unforgettable! From the very beginning, Amber took the time to understand exactly what our family wanted and turned it into a perfectly planned vacation. She handled every detail—from resort recommendations to dining reservations and park strategies—so we never felt overwhelmed. Her knowledge of Disney is incredible, and her tips helped us avoid long waits, stay organized, and truly enjoy every moment. It felt like we had a VIP experience without the stress of planning it ourselves. What really stood out was how responsive and thoughtful she was throughout the entire process. Whether we had questions before the trip or needed advice while we were there, Amber was always just a message away and ready to help. Because of her, our trip was filled with magical moments, smooth days, and memories we’ll cherish forever. If you’re thinking about going to Walt Disney World, I cannot recommend Amber Parks enough—she truly goes above and beyond to make your vacation special!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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