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Category: Walt Disney World

Disney Fastpasses: Do We Need Them?

Disney Fastpasses

  Last July when Disney re-opened its gates after the Covid closure, it came back different. As a result, it had new amazing things to show off, because it had to make changes to open safely. We saw many things, that Disney natives were used to, suspended, discontinued, or changed. One of those things was […]

Walt Disney World Health & Safety Protocols

Authorized Disney Vacation Planner

 My Experience with Walt Disney World’s New Health and Safety Protocols This past week I was invited to attend Disney’s Health and Safety Event.  I was definitely hesitant at first about going to Florida, but I knew Disney would go above and beyond their Health and Safety Protocols. Disney’s Health and Safety Protocols Disney’s Health […]

Planning Your Walt Disney Vacation

Walt Disney Snacks

Planning Your Walt Disney Vacation When you travel to Walt Disney World as often as we do, you gather some essential tips and tricks to maximize your Walt Disney Vacation. Planning a Walt Disney Vacation can be extremely overwhelming, even for the most experienced traveler. Disney is constantly changing and evolving to create magical memories […]

Walt Disney World Fast Passes

What is a Fast Pass? So, do you remember back in the day when you would go and get a number from the deli counter, and you would wait around until they called your number? A Fast Pass is like that… but digital and much less standing around and waiting! Walt Disney World Fastpasses are […]

California Grill Review

Walt Disney’s California Grill Brunch at California Grill: Brunching is a way of life for me. And I’m so very happy to bring you a resoundingly spectacular review of Walt Disney World’s California Grill’s Sunday Brunch. (Try saying that three times fast.)  California Grill rivals the most decadent treats DCL has to offer, and is […]

SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

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