Fairytale Journeys Travel

Hard Rock Hotel at Universal Orlando

Hard Rock Hotel at Universal Orlando

Hard Rock Hotel at Universal Orlando I am usually a Disney girl, but this year I thought I would branch out and try the Hard Rock Hotel at Universal Orlando. I loved it. This is about my hotel experience at The Hard Rock Hotel.  I opted to upgrade to the concierge floor. Here are some […]

Holiday Magic at Disney Springs

Holidays at Disney Springs - Disney Vacation Planner

Right now all of us need Disney holiday magic in our lives! Christmas cheer has officially kicked off the holidays at Disney Springs. This year all of our holidays may look a little different as we find safe ways to celebrate. Disney Springs at Christmas is a perfect place to enjoy the season with our […]

Christmas Decorations at Walt Disney World

Christmas at Walt Disney World

The holiday season is officially underway at Walt Disney World, with the arrival of Christmas decorations throughout the parks. Due to the pandemic, Mickey’s Very Merry Christmas Party at Magic Kingdom and the Candlelight Processional at Epcot will be postponed this year. As a result, there will be plenty of other holiday cheer at Walt […]

Halloween Magic Shots with Disney PhotoPass

Disney's Halloween Magic Shot Zero

This Halloween season, it’s the perfect time of year to capture memories with Disney PhotoPass Service. Disney has introduced a special offer on their popular Memory Maker product! As a result, you are able to cherish all of the special moments during your visits for the rest of the year! Halloween Magic Shots from Disney’s […]

Character Dining at Disney World

Character Dining at Disney

Character Dining at Disney World are a truly unique experience. They are an opportunity to meet your favorite characters without standing in line, but they’re so much more than that! They are lively and fun, often with music and dancing, a true celebration of the magic of Disney! Since the parks reopened in July, Disney […]

SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

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