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Hard Rock Hotel at Universal Orlando

Hard Rock Hotel at Universal Orlando

I am usually a Disney girl, but this year I thought I would branch out and try the Hard Rock Hotel at Universal Orlando. I loved it. This is about my hotel experience at The Hard Rock Hotel.  I opted to upgrade to the concierge floor. Here are some highlights from the hotel…

Temperature Checks at Hard Rock Hotel

1. When you walk into the lobby at Hard Rock Hotel at Universal Orlando there is an employee taking temperatures. Once you pass the temperature check you are given a colored wristband. This will get you into all of the parks. Each day you will need to do a temperature check and get a new wristband.

Housekeeping at Hard Rock Hotel

2. Sarah checked me into my room. She was super nice. Before she had me come up to her she sprayed and wiped down the entire area. She also sent me a text with her information. There is no housekeeping, but if you need anything just send a text and they will bring it up to your room.

Concierge Lounge at Hard Rock Hotel

3. I upgraded to the Concierge floor at the Hard Rock at Universal Orlando. With the upgrade I was able to get a continental breakfast in the morning. At night there were appetizers, beer, wine, water and soda. Later at night they brought out desserts. It was nice to have the snack option available.
(Pre-COVID picture)
4. The Hard Rock Hotel was a 5 minute walk to Universal Orlando. There is also boat service available. We opted to do the walk each day.
All in all we loved the Hard Rock Hotel at Universal Orlando. It was clean, there were a lot of food options, and the location was amazing. I can’t wait to go back soon.

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Stacey Benson – Fairytale Journeys Travel Planner Contact: Email: ftjbystacibenson@gmail.com Cell: 561-809-7712 FB: https://www.facebook.com/Fairytalejourneysbystaci[/author_info] [/author]

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SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

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