Fairytale Journeys Travel

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Breaking News! Changes to Genie+

Breaking News! Changes to Genie+ starting June 8th clients will only be able to purchase Genie+ through the My Disney Experience App on each day of your park visit. Genie+ will no longer be an add-on for the length of any standalone tickets or vacation packages at Walt Disney World. This will allow Disney time to manage the service and the strong demand they are seeing. This is only for Walt Disney World and not for Disneyland Resorts.

Prior Purchase for Genie+

Guests will still have access to Disney Genie+ service if it was purchased as a ticket add-on prior to June 8, 2022. Guests may modify their tickets for visits in 2022. Some of these modifications include adding days and changing start date. Given the unique nature and size of Walt Disney World Resort, there have been many considerations that have gone into this update.

Genie+

What is not changing with Genie+

  • Personalized itinerary creator and Tip Board
  • Forecasted future wait times
  • Virtual Queue access
  • Mobile order and restaurant wait lists, check-in, and reservations
  • Virtual assistant

Clients will still be able to select the next available time to arrive at Lightning Lane entrances. It also includes Disney PhotoPass AR lenses and Audio Tales.

Guests can purchase single-day Disney Genie+ service starting at 12 a.m. midnight.  Guests can make their first Lighting Lane selection on the day of their visit starting at 7 a.m.

Genie+ Update! Changes to Genie+

Most importantly, Genie + is no longer available to be purchased in advanced for Walt Disney World. The cost is $15.00 per ticket per day.

Individual Attraction Selections for Genie+ 

Guests staying at Disney Resorts, Shades of Green Resort, or Swan and Dolphin will be at 7 a.m.  All other guests will be on the day of their visit starting at the parks opening time. Guest will still select an arrival window for their individual attraction.

Guests that have already purchased Genie+ will still have it available for your upcoming vacation.

 

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NEW! Disney Genie Service at Walt Disney World and Disneyland Resort

SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

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