Fairytale Journeys Travel

NEW! Disney Genie Service at Walt Disney World and Disneyland Resort

Coming this fall to Walt Disney World Resort and Disneyland Resort is Disney Genie! This complimentary new digital service designed to create your best Disney day. This will allow planning to be easier, more flexibility and better tools to help make the most of your visit. Disney made significant investments in this cool new technology, which guides you through the theme parks with tips that can help you reduce time in lines. As a result, it will help discover magic around every corner and take the guesswork out of “what’s next.”

Disney Genie is built right into the My Disney Experience and Disneyland apps. It will maximize park time, that will allow more fun. It includes a personalized itinerary feature that will quickly and seamlessly map out an entire day. From specific attractions, food experiences and entertainment. Also, interests like Disney princesses, villains, Pixar, Star Wars, thrill rides and more.

 

Disney Genie

 

Here are a few more features of Disney Genie:

  • Get Itinerary Updates from Morning to Night: Disney Genie will continue to update your tinerary throughout the day. As a result, you can be more spontaneous and go with the flow.
  • Find Your Favorites at a Glance: Create your very own personal tip board to instantly see your favorites. It will display current and forecasted future wait times. As a result, it will help predict quicker entry to attractions.
  • Enjoy More Flexibility and Fun: Disney Genie brings existing planning features together in one place. Join a virtual queue at certain attractions, make dining and experience reservations. Also, make mobile order food at many locations and get help from a virtual assistant and more.

 

 

Key Things To Know!

Disney Genie

 

 

 

Disney Genie+

  • Disney Genie+ service (available for purchase): $15 per ticket per day at Walt Disney World Resort. $20 per ticket per day at Disneyland Resort.  Choose the next available time to arrive at a variety of attractions and experiences using the Lightning Lane entrance.
  • You can make one selection at a time, throughout the day. Haunted Mansion, Big Thunder Mountain Railroad and Millennium Falcon: Smugglers Run. This option is the next evolution of the fan-favorite Disney MaxPass service from Disneyland Resort. Disney Genie+ will include Disney parks-themed audio experiences and photo features to capture your memories.  Augmented reality lenses for those visiting Walt Disney World Resort and unlimited Disney PhotoPass downloads from visiting Disneyland Resort.
  • Individual attraction selections (available for purchase): Schedule a time to arrive at up to two highly demanded attractions each day using the Lightning Lane entrance. For example: Seven Dwarfs Mine Train at Magic Kingdom Park. Radiator Springs Racers at Disney California Adventure park.  Pricing for this option will vary by date, attraction and park.

 

 

Lightning Lane selections will be made on the same day of park visit and can be used across multiple theme parks.  Attractions will still offer the standby queue, or a virtual queue at certain attractions like Star Wars: Rise of the Resistance to maximize flexibility.

While the FASTPASS, FastPass+ and Disney MaxPass services will be retired, this will allow flexibility and choices Disney Genie service provides.

Enhancements are being made to the Disability Access Service (DAS) program. New options to enroll in the program pre-arrival. DAS participants  can also select attractions directly in the app. As a result, these options will be available in addition to our existing, in-person DAS program.

 

Disney Vacation Planner

SUSANNE HAYS

My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!

I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.

The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.

I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!

I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.

Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist

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