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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Allison Burk2025-04-30Trustindex verifies that the original source of the review is Google. Nikki Carroll was amazing to work with for our girls trip to Disney! 10/10 recommend having her book your next Disney vacation! Morgan Robbins2025-04-27Trustindex verifies that the original source of the review is Google. Abbie Scott helped us plan the most magical trip for our family! She was always thorough and quick to respond to all of my many questions, even during our stay. Her recommendations and suggestions definitely helped our trip go smoothly. Thanks Abbie!! Pam White2025-04-24Trustindex verifies that the original source of the review is Google. Brittany Young helped us plan our first all inclusive vacation to Sandals Ochi in Jamaica! It was absolutely amazing! Since she was personally familiar with the resort she told us all about it to make sure we didn’t miss experiencing anything while we were there! Her knowledge of the resort and the transports to and from the airport gave us peace of mind to travel internationally. We will definitely be going again! Thank you, Brittany! @ftjbybrittanyyoung Allison Bradrick Gillespie2025-04-19Trustindex verifies that the original source of the review is Google. We were lucky to have CARA BANKS plan our family trip to Disneyland and absolutely crush it! Disney has gotten so complicated, Cara took care of everything - from booking tickets, making eating reservations, ensuring we got adjoining hotel rooms with extended family and even setting up our App to navigate our visit. I will not go to Disney again without her help! Erik Gillespie2025-04-18Trustindex verifies that the original source of the review is Google. Cara Banks has helped me book two separate trips to Disneyland and we've had an awesome experience both times. The first time was for a large group with multiple families that should have felt super complicated, but she made the process feel so easy. The second time I took my 4 year old son and because Cara handled the logistics, I was able to maximize the time with him. Cara is amazing and we'll definitely be using her again the next time we visit the Happiest Place on Earth! Kimberly Underwood2025-04-17Trustindex verifies that the original source of the review is Google. Our Disney travel agent, Kariane Ransdell, is the best. She’s so knowledgeable and very helpful. We’ve done several short trips with her and are so thankful for her help. Highly recommend! Mike Koutsis2025-04-16Trustindex verifies that the original source of the review is Google. We have used Carrie Janickas for the past several trips to Disney. Her knowledge and dedicated service is unmatched! Use Carrie and you will have a fantastic trip!!! Lana Truong2025-04-11Trustindex verifies that the original source of the review is Google. Karina Covington helped plan our Disneyland trip, and she was so amazing to work with! From the very beginning, she was incredibly thoughtful and understanding about our specific needs as a family with a toddler. She helped us go through many hotel options - we knew we wanted to stay at a Disney resort but we weren't sure which one, and she gave us options that we didn't even know existed. She also made sure we had a crib in the room, which is so crucial for those midday toddler naps. She made booking seamless since she took care of everything. I could also tell Karina was so knowledgeable about the parks. She talked me through dining reservations and different options for character dining. She also gave great explanations of Genie+ and parkhopper tickets. In the end, we decided not to use either for our daughter's first time, and she was totally supportive of that decision. There was zero pressure, just helpful advice that made me feel confident in our choices. And she sent over some sweet surprises to make my daughter's first time at Disneyland that much more special! I can't recommend Karina enough. She made the experience smooth, magical, and full of happy memories for my family :) Karen Lee2025-04-11Trustindex verifies that the original source of the review is Google. This review is for Karina Covington! Karina was such a joy to work with when booking a quick Disneyland trip for my husband and I's mini-moon. Booking Disney travel and putting together the itinerary is always really stressful for me, but Karina went above and beyond to help us purchase tickets, book a reasonably priced hotel (that was still walkable to the Disney park), and help us plan our perfect day at Disneyland and CA Adventure! She knows all the best insider tips and tricks too :) I 100% will work with her again. Thank you, Karina! Rayanne Turner2025-04-10Trustindex verifies that the original source of the review is Google. I recently took my son to Disney World and Universal Studios for the first time and it was absolutely magical. I was feeling overwhelmed by all the options, offerings, packages, etc. and quickly realized I needed help. Once Kariane Ransdell, our travel agent, got involved, I was quickly put to ease! She got us a great deal, answered all my questions, and had so many tips and tricks that I didn’t even know to ask about. She responded quickly and had so much knowledge of all things Disney and Universal! Thanks to Kariane, my son and I had a dream vacation at Disney and I highly recommend her for all your traveling needs!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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