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We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Rico Bulaclac2025-06-16Trustindex verifies that the original source of the review is Google. Jennifer Barth did an amazing job scheduling our Disney experience on our two-day park hopper. She scheduled each lightning lane strategically so that we could ride every ride we wanted to ride with very little time wasted. I would definitely request to work with her again. Sara Young2025-06-15Trustindex verifies that the original source of the review is Google. Highly recommend Brittany Young with Fairytale Journeys Travel for your travel planning needs. Every detail was planned for and it was so nice to just enjoy the vacation without doing all the planning work! Brittany is organized and prompt when helping with questions. Would recommend and will utilize again for future travel plans! Amy Gyllborg2025-06-13Trustindex verifies that the original source of the review is Google. Oh. My. Goodness. Nikki Carroll with Fairytale Journeys by Nikki is a magician! We recently returned from our first Disney World vacation with our two small children and it was perfection. Despite staying off-site, and thereby having a smaller window to pre-book, Nikki was able to get us absolutely everything we wanted and more…from park tickets, to lightening lanes, to character (and non-character) dining, we were able to do it all thanks to her help. I can’t speak highly enough and will not hesitate to recommend Nikki to anyone with an upcoming Disney vacation. All of tips, tricks, and guides were invaluable. Even my husband, who was hesitant to book a Disney vacation in the first place, can’t wait to go back. When we return, we will absolutely be using Nikki’s services again! Thank you for making our trip truly magical! Callum Lewis2025-06-12Trustindex verifies that the original source of the review is Google. Aline Bluhm was a Godsend for our recent trip to Walt Disney World. She planned it from soup to nuts- made suggestions and provided great insider knowledge. She is professional, patient, responsive and we would not hesitate to use her not only for Disney but for any vacation in the future. Thanks again Aline- we could not have had as great of experience without you. Monica Barnett2025-06-12Trustindex verifies that the original source of the review is Google. Absolutely amazing!! Stephanie Haefner is phenomenal!! She made everything so easy on us and truly leveled up our vacation experience!! :) I cannot say enough great things about her…we will be using her every time we have a Disney vacation to plan! :) M Z2025-06-12Trustindex verifies that the original source of the review is Google. I recently planned a Disney vacation through Fairytale Journeys Travel with the help of Aline Bluhm, and it was truly a magical experience from start to finish. Aline was incredibly knowledgeable, responsive, and attentive to every detail. I highly recommend Aline Bluhm and Fairytale Journeys Travel for anyone planning a Disney getaway! Hannah Witkowski2025-06-12Trustindex verifies that the original source of the review is Google. If you’re looking for some Disney expertise, look no further! Sydney is extremely knowledgeable in all things Disney. We were so grateful to have her knowledge in helping us plan our trip. She was also extremely responsive in answering all of our questions! Highly recommend reaching out to Sydney! Lindsay (LindsElyse)2025-06-12Trustindex verifies that the original source of the review is Google. Sydney C. helped my fiancé and I plan my birthday trip to Disney World in February 2025! She knew all the ins and outs, had great tips, and suggested places to see around the parks. She made our planning super easy and streamlined, and showed us multiple options for resorts within our budget for the time frame we wanted. It went off without a hitch thanks to her!! If we ever get to go back in the future, she’s my go to girl. Rachel L.2025-06-12Trustindex verifies that the original source of the review is Google. We took a cruise earlier this year and Aline Bluhm was so amazing to work with! She took care of everything along the way and answered all of our questions. She was always quick to respond and so friendly!! I would definitely recommend her and plan to use her services again in the future!! Jeff Hogya2025-06-12Trustindex verifies that the original source of the review is Google. So here’s the deal. We booked with Sydney Charlie for a Disney vacation with our son and his family. She handled our stay at Caribbean Beach resort and all of our tickets. She even handled a couple changes after we booked , like adding an extra day and even sending us some personal recommendations based on her vast knowledge of all things Disney World. We were so happy that we used her a couple months later for another trip to Art of Animation in early 2026. Again she was amazing and she got us booked and everything handled within 30 minutes of our request. If you want somebody that can do exactly what you need and knows Disney contact Sydney and Fairytale Journeys. Excellent service and wonderful people
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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