Discover why families trust us for their dream vacation.
We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Alex HayesTrustindex verifies that the original source of the review is Google. ⭐️⭐️⭐️⭐️⭐️ Brittany Young is an amazing travel agent! She truly makes the entire process so easy and stress-free. From start to finish, she was always available to answer questions—no matter the time—and made sure every detail was covered. She booked our girls trip on Royal Caribbean’s Mariner of the Seas and turned it into pure magic ✨ My birthday trip was absolutely perfect and completely unforgettable thanks to her thoughtful planning and expertise. If you want a seamless, fun, and truly special travel experience, Brittany is the one to book with 🌊🎉💖Posted on Charlotte DoverTrustindex verifies that the original source of the review is Google. Tricia Tussing was our travel agent. She went above and beyond to make sure we had the most magical trip!Posted on RaeDawn BenallyTrustindex verifies that the original source of the review is Google. Andrea Lively was a life saver. She went above and beyond to make our Disney world experience the ultimate best from finding us the best hotel option on and off site at o make sure this mama could also save some money. She linked our tickets when I had problems with some of the tickets not linked I texted and she got it handled within a few hours. She called to talk LL strategy as well as got me quotes for shuttles to &from the airport to our resort. Called me to see if me and my kiddos wanted to make any special dining reservations as well as make special requests for my little family to be close to our other family members room that used a different travel agent so this mama would not have to walk alone with her babies (not so little but still my babies)to our room which we were 2 doors down from my brother and 4 from my sister which was nice. I truly had nothing to worry about except paying the bill which even with that Andrea said Disney gift cards worked as payment option so I hit up target to get my extra 5% off with each transaction. I will definitely 💯 be using Andrea again and highly recommend her for your next Disney Vacation travel agent! She is one in a million!!! Thanks Andrea for helping me make memories that will last a life time!!!Posted on Jared LindsayTrustindex verifies that the original source of the review is Google. Kelly goes above and beyond in the travel industry! She offered full service handling, everything my family needed from the startPosted on Ashton SingerTrustindex verifies that the original source of the review is Google. Working with Abbie Scott was truly magical from start to finish!! Planning a Disney trip can feel overwhelming, especially for someone like me with zero Disney experience but she made it effortless and fun!! Abbie took the time to understand exactly what our family wanted, offered recommendations, and handled every detail. From securing the best resort and dining reservations to creating a personalized itinerary that fit our family’s pace. She was always quick to respond, & patient with my many questions even when I was on my trip!! If you’re planning a Disney vacation, I can’t recommend Abbie Scott enough!!!Posted on Ginger HornstienTrustindex verifies that the original source of the review is Google. Brittany has helped me and my family book several cruises! She’s quick to respond and works to get the best deals for my family. Highly recommend her services!Posted on Erica STrustindex verifies that the original source of the review is Google. I highly recommend Fairytale journeys and Stephanie Haefner. We took our first family trip to Disney world in November and Stephanie was amazing planning the trip. She was so helpful with booking everything, reservations and answering my millions of questions. She was so nice and very knowledgeable and responsive. Thank you Stephanie!Posted on Shelley AuTrustindex verifies that the original source of the review is Google. Our family trip for 9 was organized by Stephanie from Fairytale Journeys. Her knowledge and guidance (not to mention tremendous patience) made our trip effortless. Highly recommend using this service, made some Disney Magic memories!Posted on Gina JohnsonTrustindex verifies that the original source of the review is Google. Jenn was so helpful planning our Royal Caribbean cruise on the Icon and we had an amazing time with the bestie and our daughters!Posted on Katie ElyTrustindex verifies that the original source of the review is Google. Just got off a Disney cruise booked by Laura. Had an amazing time! Felt very taken care of. Will be booking with her again soon.
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
We also book All Inclusive Resorts, hotels, and car rentals. Contact us today for a Free Quote! Our Services are Free.