HELLO! I am Susan,
Kentucky, Disney Travel Agent
My first trip to Walt Disney World was in 1974 and my first trip planning one for myself was in 1993 for my honeymoon. Since 1993 my family (husband and daughter) have taken several trips, usually two or three a year. Every trip is magical and while there are four theme parks at Walt Disney World, I do not feel like I am on vacation until I see the train at Magic Kingdom, walk on main street and see the castle. My husband and I enjoyed many adult only vacations and we have enjoyed bringing our daughter who is now a teenager and seeing Disney through her eyes.
After several years of helping friends and family plan trips to both Disney and Universal, I am thrilled to be a travel advisor with Fairytale Journeys to help others plan their Fairytale Journeys. Being a travel advisor is a natural fit for me because I am always planning my next trip(s) so I stay on top of all the news and changes while planning my personal trips. My daughter is a vegetarian so I am very familiar with vegetarian and vegan dining options at both Disney and Universal. My family also loves to travel to national parks every year.
Let Susan, our Kentucky Disney Travel Agent help you plan your Dream Disney vacation with all her knowledge and dedication.
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SUSANNE HAYS
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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