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Disney Vacation Planning
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Fairytale Journeys Travel is a Platinum Authorized Disney Vacation Planner offering free, expert Disney vacation planning for families nationwide. With over 250 experienced travel advisors, we create personalized Disney vacation quotes tailored to your travel dates, budget, and must-have experiences — all with complimentary, concierge-level service.
Posted on janice jabcugaTrustindex verifies that the original source of the review is Google. First time using a travel agent and it was a fantastic experience. Stephanie took care of everything. We just followed our itinerary. She really took a lot off of our plates, especially bringing small children, and she knows so much about the parks.! Thank youPosted on Jennifer D (Jen D)Trustindex verifies that the original source of the review is Google. Please use caution and do your research before using this agency! We are 1st time Disney travelers and was looking for a little hand holding, someone who specializes in all things Disney to assist with recomendations and advice. What we got was the opposite! When we asked for asistance making changes to the current booking (which I made and they took over) we were given a few different options on a few different days which was great, but the problem was ... on all 3 seperate occasions we were quick to say "go ahead and make the changes" and the agent ghosted us for hours to the point we missed out on all 3 opportunities. I can only imagine what the service would have been like if we had issues on site. I would say ... maybe this was a newer agent and maybe thats why all this happened but even after speaking with the owner, we heard the right words being said at the time but then the ball was again dropped to where we had to request follow ups as the original "corrections" never took place. Simply posting for other Disney "newbies" to be aware :(Posted on Casey AndersenTrustindex verifies that the original source of the review is Google. We used Brianna I. as our travel agent and had nothing short of an excellent trip. With this cruise being our first Disney cruise and first Disney experience she made sure to give us every detail on what to expect. She arranged transfer accommodations from the airport to the port for us, and went above and beyond to check on us before, during and after our trip. The cruise itself was the Disney Magic cruise from Galveston to Progreso with excellent customer service, superb shows, and great food!Posted on Gracie VilesTrustindex verifies that the original source of the review is Google. We had the absolute BEST experience working with Catie Beth Hobbs as our Disney travel agent! From start to finish, she handled every detail with so much care, patience, and expertise. Traveling to Disney with a family can feel overwhelming, but Catie made the entire process stress-free and actually fun. She was always quick to respond, incredibly knowledgeable, and went above and beyond to make sure our trip was perfectly tailored to our family’s needs. Thanks to her, we were able to truly enjoy the magic without worrying about the logistics. If you’re planning a Disney trip and want someone who genuinely cares and knows Disney inside and out, Catie Beth Hobbs is the one you want. We couldn’t recommend her more!!Posted on Tinsley MitchellTrustindex verifies that the original source of the review is Google. Catie is simply the best!! She goes above and beyond with your Disney vacation to make it magical. We just got back and had the BEST time, all thanks to her! ❤️Posted on Caroline GTrustindex verifies that the original source of the review is Google. I can’t say enough great things about the trip Brianna put together for me. From start to finish, everything was incredibly easy and completely stress free. She handled all the details and planning so I could just focus on enjoying my trip. What really stood out was how above and beyond she went—not only organizing a seamless itinerary, but also checking in on me throughout the trip to make sure everything was going perfectly. Any question or small issue I had was handled right away. Thanks to her, my travel experience felt effortless and truly special. I would absolutely use her again and highly recommend her to anyone looking for a smooth, well-planned, worry-free vacation.Posted on Sassy MartinTrustindex verifies that the original source of the review is Google. My children and I just had the best vacation we could ask for and best Disney experience. Alisha Cross went above and beyond to help me plan my Disney trip. She gets back in a very quick amount of time to your emails and questions. We did so so much more then I planned and we cannot wait use her again for future Disney trips!Posted on Rhonda ZortmanTrustindex verifies that the original source of the review is Google. This was our second trip planned with Amy Ryen. This time we went to Disney World for our 25th Anniversary. We appreciated Amy’s attention to detail, keeping us on track with reminder emails and explaining anything we had questions with. She took care of making our dining and lightning lane reservations which is a big deal…took the anxiety out of making sure we got what we wanted. My favorite was when Amy told us she could get us at the Polynesian for less than the Contemporary due to a special she saw…my dream resort! It was so special and I appreciated her extra effort to get us there. From start to finish it was a great trip! Thank you Amy, for taking the worry away!Posted on Jayliann SgroiTrustindex verifies that the original source of the review is Google. Stephane Haefner was so helpful throughout the entire process of booking our Universal Studios vacation. We had an amazing time and her recommendations and tips were spot on. I’d highly recommend her to anyone looking to go. ☺️
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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