HELLO! I am Kim,
California, Disney Travel Agent
My love for Disney started 20 years ago, when I began taking my two girls to Disneyland. These trips went from every few years, to annually, then semi-annually, and now we’ve visited several Disney destinations, including multiple Disney World trips, a Disney cruise, and stays at off-the-grid Disney owned properties. Our Disney vacations have certainly changed course throughout the years, from rolling around strollers in Downtown Disney, to keeping up with rambunctious teens in the parks, and now, relaxing with my college-age girls at the resort pool. One thing is for certain- some things never change, and the bond our family has over our love for Disney has certainly remained a constant.
Now, I’m harnessing that love to bring out the same bond in others. A trip to a Disney resort makes memories for a lifetime. My goal is to understand and cater to your specific needs as a family, couple, or group, no matter how that vacation may look. If there’s one thing I’ve learned watching my family grow up doing Disney, it’s that, Disney has something in store for everyone. (It’s part of the magic!) So, I look forward to planning your perfect trip! Memories of a lifetime are just around the corner- get the magic started today!
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SUSANNE HAYS
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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