HELLO! I am Annie,
Connecticut, Disney Travel Agent
I didn’t grow up going to Disney, but I was a Disney kid at heart—collecting movies and dreaming of the magic. Experiencing it for the first time as an adult made that dream real, and I quickly fell in love with the joy and connection it creates. Now, as a mom, sharing those experiences with my daughter—especially on unforgettable trips like our Disney Cruise—has made it even more meaningful. Disney has become part of how we celebrate life, choosing memories over things. That’s why I want to be a travel advisor specializing in Disney vacations: to help other families experience that same magic, connection, and lifelong joy.
I help families turn their Disney dreams into seamless, thoughtfully planned vacations by guiding them through every step of the process with clarity and care. I take the time to understand each client’s needs, preferences, and priorities so I can design a personalized experience that truly fits their family. From selecting the right resort or cruise to booking dining, organizing park days, and managing important details, I handle the planning so my clients don’t have to feel overwhelmed. Throughout the process, I provide ongoing support, helpful guidance, and proactive communication to ensure everything runs smoothly. My goal is to create stress-free, meaningful vacations where families can focus on what matters most—spending time together and making lasting memories.
With a background in strategic meeting planning in medical education at Medtronic, I’ve mastered the art of turning complex details into seamless, beautifully orchestrated experiences. From coordinating intricate logistics to anticipating every need before it arises, I bring both precision and heart to everything I plan. I blend that expertise with a love for creating meaningful moments, transforming each itinerary into something truly special—where every detail feels effortless and a little bit magical.
Let Annie, our Connecticut Disney Travel Agent help you plan your Dream Disney vacation with all her knowledge and dedication.
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SUSANNE HAYS
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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