HELLO! I am Jennifer,
Oregon, Disney Travel Agent
I grew up in Southern California with Disneyland practically in my backyard, which gave my family the chance to create countless fun memories there. Today, I feel blessed to continue this tradition with my own children. Since 2007, my family and I have made annual trips to the Happiest Place on Earth, and each visit doubles as a wonderful family reunion with my extended family, who still live in Southern California.
Over the years, I have traveled during the Disneyland Resort Diamond Celebration, Halloween, Christmas, as well as in every season, including winter, spring, and summer. I’ve celebrated milestones like my mother’s 70th birthday, my 40th, and even my 10th wedding anniversary there. Whether in a small group or a large one of up to 18 people, I’ve experienced the Disneyland Resort from many perspectives. From traveling with young children and teenagers to bringing along hungry husbands and grandmas, I’ve learned valuable lessons in all types of Disney adventures. I’ve stayed on-site at all the resort hotels, as well as a few Good Neighbor hotels, allowing me to offer insights into a variety of accommodations.
As a mother, my perspective on Disney vacations has changed. I now understand the deep importance of reconnecting with loved ones during these special trips. Whether it’s a once-in-a-lifetime experience, an annual tradition, or a heartfelt wish for some guests, everyone’s Disney story is unique. It is my honor to be part of your Disney journey. Regardless of your budget, I am committed to creating the most magical trip for you and your family.
Feel free to contact me to help you “Unlock the Magic” for your next Disney destination.
Graduate of the College of Disney Knowledge and California State Polytechnic University, Pomona.
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SUSANNE HAYS
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
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