Discover why families trust us for their dream vacation.
We believe in excellence in customer service and offer a wide selection of vacations to Disney World Destinations, Universal Orlando, Sandals/Beaches Resorts, and so much more. Our Disney Vacation Planners are knowledgeable about travel packages, hotels, and more. Whether you are going with your family or group of friends or co-workers, we will provide you with quality service and a memorable vacation. Don’t just take our word for it—explore our Testimonials to see how we’ve helped countless clients create unforgettable experiences.
We booked my first Disney trip on my own and thought I had a pretty good idea of how to plan for future visits. Until we decided to go to Disneyland. I had a very hard time finding tips, tricks, and information until I found a Disney Vacation Planner.
I found Carrie and I am so glad I did and we have used her for all my Disney trips since then! Carrie’s style was just what I needed. We needed someone to answer our questions and make us aware of things most people don’t know.
The transportation, resorts and even meals were much different than Disney World. Carrie even answered questions while on my trip. I talk to a lot of people that say they will just book on their own, but I recommend Carrie for a few reasons. 1) She notifies me of relevant info before I even find it on the blogs (when the gondolas were opening, discounts, etc) 2) She is a great resource for questions and 3) She gets us in the best rooms! Disneyland had a view of the fireworks and we had adjoining rooms with my parents.
We had a view of fireworks and Castaway Cay for the cruise (my kids still talk about sitting on the balcony watching the cruise ship pull into port there).
Somehow she was able to even get us into a cars room at Art of Animation when I couldn’t even book a room on my own. Our last vacation we stayed at Pop and we were perfectly centered between the pool, buses and gondolas! She always gets us adjoined or close to our other family members.Carrie’s personal touch of sending us something before our trips is something the kids look forward to now and I do too!
The first trip was a cooler backpack that we have used during every single trip. There are a lot of things I wouldn’t have known or been prepared for if we didn’t use Carrie who is with Fairytale Journeys Travel, an Authorized Disney Vacation Planner.
I wanted to thank you again for booking our vacation to Disney for 4 days and the 3day cruise…for ALL 17 of us and traveling during one of the busiest times of the year (Christmas)!!!!
You did an amazing job and were in constant communication with us through the entire process. I appreciate that you really made yourself available for any questions, concerns or challenges we had and you handled everything beautifully.
We have used another similar service in the past and I can tell you that you blew them away on all fronts. We loved all of the venues you chose for us: Parke Place, Garden Grill and the Crystal Palace. You set up all of our fast passes and arranged for transportation for all of to and from. Was able to secure a scooter rental for my mother in law and get my in laws from the port to Fort Lauderdale after the trip. You did so many big things but added small touches.
I will recommend you to anyone whose asks and even if I overhear anyone talking about Disney I will just insert myself in and tell them about you and what you can do. Will definitely use you again in the future!!!!
under 300 for a picture book i will most certainly create. I wanted to share a couple pictures with you (attached).
Thank you again, and i’ll certainly reach out the next time we want to visit the happiest place on earth.
Best,
David Golden
As an avid Disney fan, I’ve booked my fair share of Walt Disney World vacations on my own. However, when it came to booking my Christmas Vacation at Walt Disney World, I felt like I needed some help. I was trying to piece together all of the tips and trick for surviving Christmas time at Disney, but it easily became overwhelming. That’s when I reached out to Sharleen.
I was looking for someone who could work with me and expand my Disney World knowledge. Sharleen was exactly what I needed! She listened to every wish I had for my vacation and took it to the next level. Sharleen was able to break down all of the Christmas events and experiences for me. She suggested which would be the best for my family to make our experience magical. Sharleen made the vast amount of overwhelming information understandable and exciting!
I also work full time, so getting onto My Disney Experience to book hotel reservations, dining reservations, and Fastpasses in a timely manner was extremely difficult. Sharleen always made sure to be online the moment bookings were available to get the exact times for dinning reservations and Fastpasses my family requested. She even snagged a Fastpass for popular rides like Slinky Dog Dash and Seven Dwarfs Mine Train. Sharleen made the booking process effortless and exciting.
From Mickey’s Very Merry Christmas Party to The Christmas Tree Trail in Disney Springs, Sharleen made sure we fit everything into our schedule and planned in some much-needed rest and relaxation time. There would be a lot of things I would have missed out on if it weren’t for Sharleen. I now use Sharleen for all of my Disney Vacation planning and I wouldn’t have it any other way!
Emily was so kind and patient with me! I had a zillion questions and changes and she never seemed put out. She even gave us many tips while on our trip to better maximize our time. I would recommend Emily to anyone who needs assistance in planning a Disney vacation!
Emily is the perfect Travel Agent, specializing in Disney. She made our trip planning fun, offered expert advice, handled all our crazy changes, and offered on the ground support. We have done several trips with her now, and Emily has helped us navigate Disability Services for several of our children, making things as easy and streamlined as possible, and even once got on the phone with me to completely rearrange a trip, when my husband had to have emergency surgery. She will make any trip more magical, and I cannot recommend her enough.
Carter did an amazing job with not only our family vacation, but he has been spectacular every step of the planning process with my trip with my boyfriend. On our family trip I didn’t have to think once about where to be, when to be there or what to do. Carter had it all figured out for us by asking us and talking to us and with that creating a schedule that fit with our trip. We barely had to wait in any lines and got an amazing experience on our Disney trip. Thank you Carter! – Meghan C.
Posted on Bob WiesnerTrustindex verifies that the original source of the review is Google. Sara Ernenwein was a pleasure to work with. She helped us with tickets and planning for both WDW and Universal. Her advice was solid. Her responses were extremely timely. Even when we kept peppering her with last-minute questions, Sara delivered answers that enhanced our experiences. Note that we had TEN travelers from three families. That's a lot of interests and opinions to account for. Sara did it thoughtfully and promptly. And she was flexible whenever required. Our vacation for our kids and grandkids was that much better thanks to her help.Posted on Meredith WilsonTrustindex verifies that the original source of the review is Google. Veronica was crucial in helping us get through our first Disney trip and with a large group. Thank you so much Veronica for all the work you put in for us!!Posted on Robin StevensTrustindex verifies that the original source of the review is Google. Abbie Scott planned our recent trip to Disney World and it was truly Magical! There were 15 in our group. She was amazing and all details of the trip were superb. She truly knows all the ins and outs of Disney. We did four parks in fours days and never had to wait in line for anything, including food! I will definitely be using her to plan my family's Disney Cruise in the future!Posted on Victoria WestTrustindex verifies that the original source of the review is Google. LOVED my experience with this company. I worked with Hunter to plan out an amazing trip and have used his services several times since then and will continue to do so! He was very informative, kind, knowledgeable and did whatever he could to make sure my Disney and Universal experiences were as captivating and magical as ever!!Posted on peggy henryTrustindex verifies that the original source of the review is Google. We had a wonderful experience and would book again with Kim. Everything went smoothly and we had a great time at Disney. Thank you, Kim and Fairytale Journeys Travel.Posted on Hollie SimonsTrustindex verifies that the original source of the review is Google. Lindsey helped us back in 2024 with our Disney planning. She was so helpful and made the trip stress free. We are going again in 2026 and she has also made this trip planning stress free. She even took time to teach me some tricks and tips on using the Disney app to make things easier while we were in the parks. Highly recommend Fairytale Jorneus Travel for your destination needsPosted on Laura LeontsinisTrustindex verifies that the original source of the review is Google. Highly recommend Aline Bluhm! She’s very knowledgeable and makes the booking process very easy.Posted on jonathan villegasTrustindex verifies that the original source of the review is Google. everything was great, from the start to end. Ryan was the best, we are very happy for his help and setting up the hotel and parks. 100% will use him again. he's the best.Posted on Danielle HipsmanTrustindex verifies that the original source of the review is Google. The most magical, stress-free Disney trip—thanks to Abbie Scott! We truly cannot say enough wonderful things about Abbie. From the very beginning, she meticulously planned every single park day with incredible attention to detail—thoughtfully organizing the order of parks, rides, dining, and timing to maximize both fun and efficiency. Every day flowed seamlessly, and we never once felt overwhelmed. She was always exceptionally responsive and endlessly patient, fielding the many (many!) questions we threw her way with kindness, expertise, and reassurance. What truly set her apart, though, was that her support didn’t stop once our trip began. She continued checking in throughout each park day to make sure we were making it to all the parks, experiencing all the rides, and staying on track with the plan. When unexpected issues popped up—as they inevitably do—she immediately jumped into action, got on the phone, and handled everything quickly and professionally. She completely removed the stress and “work” from our shoulders so we could focus on what mattered most: enjoying every magical moment with our family. Because of her dedication, organization, and gracious assistance, our Disney World trip was smooth, magical, and truly unforgettable. We would recommend her without hesitation to anyone looking for a seamless, joyful Disney experience—and we will absolutely be using her again for future trips! ✨🏰✨Posted on nicole williamsTrustindex verifies that the original source of the review is Google. Tricia Tussing helped me plan a trip to Universal and she made my job so easy. All I had to do was show up and have fun with my family!! I have tried to eat at O’hana at the Polynesian for years, but never can get a reservation…she got us one on the only day we had available to go…New Year’s Eve and it was a 5:30 time slot!! What a way to end 2025. I highly recommend!
My love for Disney began when I was a young girl, and my parents took me to Disney with my brothers for a boy scout trip. During High School, I attended Benjamin Russell in Alexander City, AL, where I was a majorette in the band. We were given the opportunity to perform at Magic Kingdom during one of their parades, which was a dream come true and such an honor to have been chosen. Walt Disney’s vision was to dream, believe, dare, and do. I think this is still true today!
I began my travel experience at another home-based travel agency, where I learned about the travel business. During this time, my love for Disney and the magical experience Disney offered became the focus of my travel business.
The many years of experience in sales and the importance of customer service, loyalty, and dedication for every client to have a magical experience is when Fairytale Journeys, LLC was created. For the past 20 years, my family and I have visited Walt Disney World, Disney Cruise Line, and Aulani. I enjoy helping others plan their magical vacations to WDW. I give each client the personal service that they should have. I ensure everything is taken care of for their magical vacation from the beginning of the reservations to the end. That’s why it’s so important to book with a travel agent so that you can receive a personal touch on your vacation.
I am here to help my clients with dining reservations, itineraries, travel arrangements, and most of all, dedication to making sure that each of my clients receives the best price for their magical vacation!
I have an undergraduate degree in Fashion Merchandising and a Masters’s Degree in Elementary Education. I am married to Steve Hays from Huntsville, AL, and we have two boys, Wilson and Garren Hays.
Graduate of College of Disney Knowledge
Universal Parks & Resorts Specialist
We also book All Inclusive Resorts, hotels, and car rentals. Contact us today for a Free Quote! Our Services are Free.