Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----
Selling Tip
Customers who have never been to Universal Orlando or who visited when only one theme park existed are surprised to learn that the two theme parks of Islands of adventure and Universal Studios are less than 4-minute walking distance from gate to gate.  Use the Universal Orlando Map to point out distances between theme parks and hotels.  Universal is a manageable destination.
3 Day Plan
Fun For The Whole Family
What Guests Are Saying!
 
 
 
 

Universal Theme Parks & CityWalk - Orlando (UOR)

 
  • Universal Orlando Resort (Map) is a manageable destination! Everything is within easy walking distance.
  • Universal Studios & Islands of Adventure Theme parks are adjacent to each other.  Only 4-minute walking distance from one gate to the other!
  • Universal Orlando you can do with your kids!
  • Universal Orlando Resort is a complete destination!
  • Minimal 5-7 Day Day Experience to enjoy all three parks....additional days are needed to enjoy the resorts and have some relaxation.
  • Less wait and more fun for all when guests stay at the Loews Portofino Bay Hotel,  Hard Rock Hotel, or  Loews Royal Pacific Resort guests - Universal's Express Pass Unlimited offers an entirely different experience!
 
 
Universal Orlando Resort is more than three theme parks. It's an entire universe of action and thrills featuring FOUR spectacular theme parks and 11 on-site hotels unlike anything else in Orlando.
 
 
At both Universal Studios and Universal's Islands of Adventure™, every member of the family can share unforgettable experiences together. You can have the ultimate adventure, enjoy fun with your kids, rejuvenate yourself, have a romantic dinner, challenge yourself on incredible theme park rides, and relax by the pool in a beautiful Florida setting.
 
When you stay in the heart of the fun and excitement at an on-site hotel, you’ll experience easy walking distance to Universal Studios Florida, Universal’s Islands of Adventure, Volcano Bay, and Universal CityWalk, and a quick bus ride to Epic Universe.  Plus, you’ll enjoy a package of exclusive theme park benefits!
 
Choose from four spectacular on-site hotels:   Read More
 
 
Training - Universal Sales 101