Reference Guide
For Agent Use Only
Information subject to change without notice
 
Reservations   800.224.3838   
PLEASE PROVIDE YOUR VAX ACCOUNT LOGIN NUMBER WHEN ASKED. IT COULD BE YOUR AGENCY PHONE NUMBER, IATA, CLIA OR TRUE NUMBER
  |   VAX PACKAGES   |             
 
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    |     Updated  4 / 14 / 25    |         Phone Directory UOR      |           Feedback
 
ANNUAL PASS HOTEL RATES ARE PUBLISHED 2-3 MONTHS OUT ----
LEARN ABOUT BUNDLE AND SAVE DISCOUNTS ON PACKAGES----
NEW HOTELS: STELLA NOVA, TERRA LUNA RESORT, AND UNIVERSAL GRAND HELIOS HOTEL -----
ACTIVE PASS HOLDERS CAN NOW BOOK THE EXCLUSIVE VACATION PACKAGE!! ----
SELL VALUE - SELL CLUB LEVEL ----
EPIC UNIVERSE OPENING MAY 22, 2025 ----
FAMILY ROOMS / CHILD SWAP ROOMS SET UNIVERSAL APART FROM OTHER THEME PARKS----

Product Availability Timeline

 
 
This is a list of approximate timeline (based on historical) when products become available for sale.
 
Event / Products
Timeline
Holidays
Early September
Mardi Gras Concerts
30-45 Days Prior to event start date
Halloween Horror Nights
Starting in March - HHN Dates will be released
- Express pass 2022 expected to be released in May
- Full product expected to be released in July
Package Pricing
 
Rock The Universe
 August / September
 
 
Military Packages
November / December
 
 
Other Pricing
 
Annual Passholder Rates
Approximately 2 months out
Florida Resident Rates
Approximately 2 Months out